Additional questions about specific registration and driver’s license information may be obtainedby logging on to the New York State Department of Motor Vehicles Web Site. You may alsodownload any of the DMV forms.

Will you accept a fax of an insurance card?
No, at this time NYS will not allow us to accept a faxed insurance card. It must be an actual insurance card. We also will not accept photocopies of an insurance card.

What does a 16 or 17 year old need to apply for a learner’s permit?
A parent needs to accompany the 16 or 17 year old to the office. We will need the parent’s driver’s license, an original birth certificate for the applicant and the applicant’s social security number. You must be in the office at least an hour before closing time to allow time for the paperwork, written exam, vision test and photo.

What is needed to surrender license plates?
We need only the plates and a $1.00 processing fee.

I was told that my driver’s license is suspended? How can I find out?
We do not give information out on the telephone about a driver’s license record. You may come to the DMV in person, and we will try to help you. In some instances, you may want to get a printout of your driving record for a $5 fee.

I have lost or misplaced my title for my car. How can I replace it?
The owner must complete an application for a duplicate title and submit the required ID (for example - a valid driver’s license). The fee is $10 for a duplicate title and the owner should expect to receive the new title within 5 working days from Albany.

I’ve recently moved. How do I notify DMV of my new address?
You can stop in at your local DMV office and fill out a change of address card, or you can mail us the new address along with your license identification number. However, you will not receive a new license with the new address unless you purchase a duplicate license. DMV should be notified within 10 days of any address change.

The mail-in registration renewal says that I must mail my renewal to Albany. May I bring it to my local DMV office?
You can bring your registration renewal to your local DMV office or you may mail it to your local office. We encourage you to renew your registrations locally in order to keep your tax dollars in Chautauqua county. We will alsoprocess your renewal faster and more efficiently.

I need to replace my driver’s license. What ID do I need and what is the fee?
It is no longer necessary to bring any ID to the office in order to get a duplicate driver’s license. The fee for a duplicate is $8.00.