Where to Apply
Visit one of our two locations, listed on the right, in Jamestown or Dunkirk.
What to Expect
When you apply you may be asked to complete a short questionnaire that helps us prepare for your eligibility interview. You will also be given an application to complete. You have the right to turn in an application the same day you get it and an interview will be scheduled.
You may be pre-screened (have a short interview) to determine if you have any emergencies that need to be taken care of immediately. If you have one of the following:
You are homeless
You have little or no food
You have been told by your landlord you must move or you have been given eviction papers
During the heating season you are out of fuel or have less than a seven-day supply
Your utilities are shut off or you have received a shut off notice
You or someone in your family has been beaten, abused or threatened with violence by another member of your family
The pre-screener will help you with your emergency and then schedule an eligibility interview for ongoing benefits for you.
If you do not have one of the emergencies mentioned above an eligibility appointment will be scheduled for ongoing benefits for you.
TA is a temporary service and if able, you will be expected to be involved in employment, work experience, training, or another activity to help you become self-sufficient. You may be scheduled to come to a meeting with a case manager to complete an employment assessment and an individual employment plan. This is to assess your strengths and abilities to determine what type of employment or training may best suit you. You may also be asked to take a reading and math test called TABE. This is done to determine if you need additional help with reading or math that will help you become successful with your individual employment plan.
You must keep your eligibility appointment to find out if you are eligible for ongoing assistance for you and your family.
During your eligibility interview, an examiner will go over your application with you to make sure it is complete and that you understand each question. You will also be asked to document and/or verify your response to questions on your application. Some of the things you may be asked for are:
Birth certificates or other verification of identity for yourself and your family members
Verification of Social Security numbers for yourself and family members
Proof of residence and shelter expense such as a rent receipt or mortgage payments
Fuel or utility receipts
If employed, current wage verification
Proof of any other type of income such as but not limited to support, veterans benefits, unemployment insurance benefits, Social Security benefits, SSI, pensions, etc.
Proof of any resources such as but not limited to bank statement, insurance policies, ownership of real property, motor vehicles, etc.
If you state you are disabled, you may be asked to sign a consent to have your doctor complete a medical statement
Child Support Enforcement
If you have a child whose other parent is absent, you may be required to have an interview with the Child Support Enforcement Unit to seek support and/or establish paternity. You have the right to claim good cause for not cooperating with the Child Support Enforcement Unit in establishing paternity or seeking support, if you have been physically or mentally threatened, abused, or fear for the life of you or your child. You must be able to substantiate your claim.
Alcohol & Substance Abuse
If you have a problem with alcohol or substance abuse or are suspected of having a problem you may be asked to see a counselor who will assess your treatment needs. They can assist you with getting the care that you may need to become successful in attaining self-sufficiency.
Domestic Violence Screening
You will be given the opportunity to complete a voluntary Domestic Violence Screening form and be provided with important information on how to obtain Domestic Violence Services. Anyone who voluntarily self-discloses the presence of domestic violence will be afforded the opportunity to talk to a Domestic Violence Liaison.
Photo & Finger Prints
You may be asked to have your picture taken and an image made of your fingers. New York State Law requires that everyone eligible for Temporary Assistance programs be identified so duplicate benefit payments are avoided.
When applying for Temporary Assistance, you will also be applying for Medical Assistance and SNAP benefits. Your eligibility determination will also inform you of your eligibility for these other programs. You have the right to a determination within 30 days of the date you submit your application.